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Tolls in Luxembourg

What should you watch for when driving in Luxembourg?

Toll section

Tolling system

In The Luxembourg, drivers need to purchase a time based Eurovignette.
You can book daily, weekly, monthly or annual tickets. Tickets can be booked via.

The Eurovignette is valid in Luxembourg, The Netherlands and Sweden.

Roads

All roads

Vehicles

All vehicles above 12 tons

On-board unit

Not applicable

Categories of users

Non-registered

Payment methods

Shell Card Customers can purchase daily, weekly, monthly and annual Eurovignette tickets via or on the Eurovignette Portal.

Rebates

Not applicable

Tunnels and bridges

Not applicable

Invoicing and VAT

Customers receive a fiscal invoice from the toll operator, Ages, and a statement from Shell. VAT is not applicable.

Further information

For more details on Eurovignette, including latest tariffs and distribution points, plus online booking details, visit the https://www.eurovignettes.eu

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Other services section

VAT recovery

VAT recovery services offered by our partner FastVAT and Vrio:

VAT Refund

Easily get refunds for VAT and excise duties paid abroad. Through our partners, we handle the entire process in 25 European countries for you.

Fast Refund: In 25 countries, you can reclaim certain taxes within just 14 days of the invoice date (valid only for Shell Card invoices).

Standard Refund: For invoices from other countries, you will receive the taxes as a credit to your Shell Card account once the tax authority has transferred them to our partner.

Excise Duty Refund: This is possible for diesel purchases in Belgium, France, Italy, Croatia, Slovenia, Spain, and Hungary.

Invoices not settled via the Shell Card can also be submitted. VAT from these invoices will be refunded to you within a month at the latest.

Ferries

Your Shell Card offers you access to the services of Transcamion, the major ferry agency, and P&O Ferries.

Transcamion: offers more than 800 ferry connections on over 400 routes in and around Europe. For more information and to make a booking visit the Transcamion Webpage https://www.transcamion.com/shell.htm

P&O Ferries: You can use your Shell Card for payment for the route Calais (FR) - Dover (UK). For further details visit https://www.poferries.com/en

Breakdown assistance and fines

Breakdown assistance and fine payment services

In partnership with 24/7 ASSISTANCE, we assist our customers – stuck due to breakdown or to a fine – to sort out the issue and go on the road again. Drivers need to call one single number wherever they are in Europe and they get assistance in their own language.

Breakdown services are available for vehicles more than 3.5t

Fine payment services can be used for any vehicle type
Services are available 24/7, 365 days per year

Emergency phone numbers:

Toll free number for Shell customers: 00 800 38 76 74 35
Local number for Shell customers: +49 7333 803 3986

For more details please contact our Service Team

Truck wash

TRUCK WASHING AND TANK CLEANING

In cooperation with our partner TRAVIS Road Services, Shell Card customers can pay for truck wash at hundreds of locations in Europe. In addition to the indoor and outdoor washing of truck, professional tank cleaning for chemicals, food and bulk materials is also available.

Visit for the up to date map of locations.

You can pay the washing with your Shell Card - no activation is required. You can also book the service lot in advance - after creating a free account linked to your Shell Card.

Parking (former; Further services)

PARKING
In cooperation with our partner TRAVIS Road Services, Shell Card customers can access secure truck parking at hundreds of locations in Europe.

Visit for the up to date map of locations.

You can pay the parking with your Shell Card - no activation is required. You can also book the parking lot in advance - after creating a free account linked to your Shell Card.