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Tolls in Serbia

What should you watch for when driving in Serbia?

Toll section

Tolling system

Serbia operates a distance-based system using microwave technology. Tolls can be paid with a postpaid on-board unit linked to Shell card.

Roads

Highways and expressways

Vehicles

All vehicles

On-board unit

A local OBU is not mandatory but we recommend our customers to use it as a convenient method of toll payment.

Categories of users

No Registration required

Payment methods

A postpaid OBU linked with Shell card is used for toll collection. One-off costs for OBU activation is ca. 40 Euro and it can be obtained at the dedicated Points of Sale in Serbia. For the purpose of activation of the OBU, a physical Shell card, vehicle documents and a special application form of the toll partner with the customer billing data have to be submitted at the POS. The activation happens in real time and the driver can start driving right away after placing the OBU on a window screen of a vehicle.

Rebates

Not applicable

Tunnels and bridges

Not applicable

Invoicing and VAT

VAT refund is not possible

Further information

For more information about the local OBU and activation of it, please contact our service team by using the 'Request a Callback'  feature or visit our website :

https://www.shell.com/business-customers/shell-commercial-road-transport/partnership


Other services section

Ferries

Your Shell Card offers you access to the services of Transcamion, the major ferry agency, and P&O Ferries.

Transcamion: offers more than 800 ferry connections on over 400 routes in and around Europe. For more information and to make a booking visit the Transcamion Webpage https://www.transcamion.com/shell.htm

P&O Ferries: You can use your Shell Card for payment for the route Calais (FR) - Dover (UK). For further details visit https://www.poferries.com/en

Breakdown assistance and fines

Breakdown assistance and fine payment services

In partnership with 24/7 ASSISTANCE, we assist our customers – stuck due to breakdown or to a fine – to sort out the issue and go on the road again. Drivers need to call one single number wherever they are in Europe and they get assistance in their own language.

Breakdown services are available for vehicles more than 3.5t

Fine payment services can be used for any vehicle type
Services are available 24/7, 365 days per year

Emergency phone numbers:

Toll free number for Shell customers: 00 800 38 76 74 35
Local number for Shell customers: +49 7333 803 3986

For more details please contact our Service Team

Truck wash

TRUCK WASHING AND TANK CLEANING

In cooperation with our partner TRAVIS Road Services, Shell Card customers can pay for truck wash at hundreds of locations in Europe. In addition to the indoor and outdoor washing of truck, professional tank cleaning for chemicals, food and bulk materials is also available.

Visit for the up to date map of locations.

You can pay the washing with your Shell Card - no activation is required. You can also book the service lot in advance - after creating a free account linked to your Shell Card.

Parking (former; Further services)

PARKING
In cooperation with our partner TRAVIS Road Services, Shell Card customers can access secure truck parking at hundreds of locations in Europe.

Visit for the up to date map of locations.

You can pay the parking with your Shell Card - no activation is required. You can also book the parking lot in advance - after creating a free account linked to your Shell Card.