Tolls in United Kingdom
What should you watch for when driving in United Kingdom?
Toll section
Tolling system
A truck toll is applied in the form of the HGV Road User Levy (a time-based vignette) for the use of all public roads in the United Kingdom. Foreign trucks from 12t permissible total weight are subject to the levy.
The level of the levy is determined by:
Type of vehicle**
Total weight and
Axle configuration.
In addition, the M6toll can be paid with your Shell Card.
** Four sub-categories: Truck, truck with trailer over 4,000 kg, tractor with two axles, tractor with three or more axles
Roads
Foreign trucks need to pay the HGV leavy for the use of all public roads in the United Kingdom.
The M6 Toll is a northern bypass for Birmingham and the West Midlands conurbation, and as its name suggests, it's a toll road.
Vehicles
Foreign trucks from 12t permissible total weight are subject to the levy.
On-board unit
Not available.
Categories of users
The levy can be purchased online by registered and non-registered users directly through the charge operator’s online portal.
Payment methods
The HGV leavy and the M6 toll can be paid with Shell Card
Rebates
Not applicable
Tunnels and bridges
Not applicable
Invoicing and VAT
For M6 toll transactions, customers receive a single fiscal invoice from Shell for fuel and toll. VAT on M6 can be recovered through our VAT refund Partners. VAT does not apply on UK Levy.
Further information
You can find further information including latest tariffs on the following webpages:
https://www.m6toll.co.uk/
https://www.gov.uk/hgv-levy
Other services section
Ferries
Your Shell Card offers you access to the services of Transcamion, the major ferry agency, and P&O Ferries.
Transcamion: offers more than 800 ferry connections on over 400 routes in and around Europe. For more information and to make a booking visit the Transcamion Webpage https://www.transcamion.com/shell.htm
P&O Ferries: You can use your Shell Card for payment for the route Calais (FR) - Dover (UK). For further details visit https://www.poferries.com/en
Breakdown assistance and fines
Breakdown assistance and fine payment services
In partnership with 24/7 ASSISTANCE, we assist our customers – stuck due to breakdown or to a fine – to sort out the issue and go on the road again. Drivers need to call one single number wherever they are in Europe and they get assistance in their own language.
Breakdown services are available for vehicles more than 3.5t
Fine payment services can be used for any vehicle type
Services are available 24/7, 365 days per year
Emergency phone numbers:
Toll free number for Shell customers: 00 800 38 76 74 35
Local number for Shell customers: +49 7333 803 3986
For more details please contact our Service Team
Truck wash
TRUCK WASHING AND TANK CLEANING
In cooperation with our partner TRAVIS Road Services, Shell Card customers can pay for truck wash at hundreds of locations in Europe. In addition to the indoor and outdoor washing of truck, professional tank cleaning for chemicals, food and bulk materials is also available.
Visit for the up to date map of locations.
You can pay the washing with your Shell Card - no activation is required. You can also book the service lot in advance - after creating a free account linked to your Shell Card.
Parking (former; Further services)
PARKING
In cooperation with our partner TRAVIS Road Services, Shell Card customers can access secure truck parking at hundreds of locations in Europe.
Visit for the up to date map of locations.
You can pay the parking with your Shell Card - no activation is required. You can also book the parking lot in advance - after creating a free account linked to your Shell Card.